Shipping Policy

Quick Summary

  • Processing Time: 1–3 business days (Mon–Fri).

  • Order Cut-Off: Orders before 2:00 PM PST = same-day processing; after 2:00 PM PST = next business day.

  • Transit Time: 7–9 business days

  • Delivery: Total 8–12 business days (handling + transit).

  • Shipping Cost: Free on all orders.

  • Tracking: Sent via email after shipment; may take 24–48 hours to update.

  • Address Accuracy: Ensure correct address; we aren’t responsible for errors.

  • Contact: support@sp5derhoodie.biz

At Spider Hoodie, we’re committed to delivering your orders quickly, safely, and reliably. Our goal is to ensure that your shopping experience is smooth from start to finish.

1. Order Processing Time (Handling Time)

All orders are processed Monday–Friday (excluding holidays).

  • Handling Time: 1–3 business days

  • This includes order verification, product quality check, packing, and preparing the shipment.

  • Orders placed before 2:00 PM (PST) begin processing the same business day.

  • Orders placed after 2:00 PM (PST) begin processing the next business day.

2. Shipping & Transit Time

Once your order has been processed and handed to the carrier, delivery time will depend on your location.

  • Transit Time: 7–9 business days

  • Carrier pickup and movement occur Monday–Friday.

3. Estimated Delivery Time (Total)

Your final delivery estimate includes both handling and transit:

📌 Total Delivery Time: 8–12 business days

  • Handling: 1–3 business days

  • Transit: 7–9 business days

Delivery times may be slightly extended during holidays, extreme weather, customs inspections (for international orders), or high-volume seasons.

4. Order Cut-Off Time

  • Orders placed before 2:00 PM (PST) are processed the same business day.

  • Orders placed after 2:00 PM (PST) are processed the next business day.

5. Shipping Costs

We are pleased to offer Free Shipping on all orders.

6. Shipping Locations

We ship to:

United States

All U.S. states and territories — delivery estimate: 8–12 business days

🌍 International Shipping

We also ship to over worldwide, depending on availability.
International delivery time is also 8–12 business days, but customs delays may occur.

7. Tracking Information

After your order is shipped, you will receive an email containing:

  • Your tracking number

  • Carrier information

  • A link to track your package online

Tracking updates may take 24–48 hours to appear after the carrier scans the package.

8. Customs, Duties, and Taxes (For International Orders)

For international shipments, customers are responsible for:

  • Any customs duties

  • Import taxes

  • Local fees charged by their country

These are not included in product or shipping prices.

9. Delivery Delays (Important for Transparency)

Although most orders arrive within the estimated time, delays may happen due to:

  • Weather conditions

  • Carrier backlogs

  • Customs inspections

  • Peak season high volume

  • Incorrect or incomplete addresses

We always assist customers in tracking and resolving any shipping issues.

10. Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for delays or lost packages caused by:

  • Wrong address

  • Missing apartment or unit number

  • Typographical errors

11. Contact Us

If you have questions about shipping or need help tracking your order, please contact us:

📧 Email: support@sp5derhoodie.biz
📍 Address: 4307 Ellicott St NW Washington, DC 20016 United States
📞 Phone: +1-760-276-0207
🌐 https://sp5derhoodie.biz/

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at: